As a follow up to last week’s post (which you can find HERE), we’re going to continue with the topic of clientele and how to gain, retain, and, maintain them! We last left off on the 4 steps you need to get started:
Gain, Retain, Maintain, Repeat…..sounds like a work out routine, right??
It’s unavoidable. We have all experienced client consultations: beauty salons, therapy clinics, schools, registries, and of course the doctor’s office.
How we rate customer service can be subjective. Question time- Is “good” customer service simply getting what you paid for? Your waitress takes your order, brings your food and gives you the check?